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TERMS OF SALE - PRIVACY - COOKIES POLICY
 
>> English version below
 
Commercial relations between Car Components / Drive Design and customers are governed exclusively by the following conditions of sale, in accordance with current laws.
Our products are built to customer specifications (made to measure) and the customer can choose colours, materials and many optional extras.
The products are therefore manufactured after order/purchase.
Payments by credit card, bank transfer and Paypal are accepted.
The maximum shipping term is 5 working days (Monday-Friday) from the actual receipt of payment. For some items, for example custom-made carpets, the shipping term is 8 working days.
We ship products exclusively through the best express couriers and provide the tracking number of the package to the customer on the same day of shipment.
According to the laws in force, transport is the customer's risk; the customer has the right to request to insure the shipment (for costs and conditions please contact us by email before purchasing).
 
BILLING
If the customer wishes to receive an electronic invoice, he must immediately communicate to us by email to carcomponents@iol.it and as soon as the order is completed ALL the necessary data. In the absence of this we will not be able to invoice at times after shipment.
 
LEGISLATIVE DECREE 21 February 2014 - Consumer protection
 
Our items are made to measure and to the customer's order and returns for second thoughts are not contemplated. It is of course always possible to return the product for repair or replacement in the event of manufacturing defects (LEGISLATIVE DECREE 21 February 2014, n. 21 and in particular as provided for by art. 59 letter C of the aforementioned decree.)
 
The return of the goods must be preceded by a registered letter with return receipt or by email that will be validated exclusively by our confirmation email. The reasons for the return will be indicated in the communication. This communication must be made within 10 days of receiving the product, the delivery date and the date of forwarding of the first report by the customer will be valid.
 
The text of the communication must explain which defects have been found. It must also be clearly specified whether a net refund of the defective product is requested or whether a replacement is requested.
 
Wait for written authorization before sending the goods back. The goods must be intact in all their parts and must be adequately packaged and shipped carriage free to Car Components di Ricci Valter - Via Santerno 17 - 47034 Forlimpopoli (FC)
 
Car Components / Drive Design, after checking the return, will then refund the amount paid, net of transport costs incurred, within 14 days or will resend the same item as a replacement.
 
We wish to inform the customer again that in any case returns with cash on delivery or references to any verbal agreement in contradiction with the above conditions of sale will not be accepted. In the event of disputes, only written correspondence will be valid.
 
For any dispute the competent court will be that of Forlì.
 
Product Warranty
The warranty on our products remains in force for 2 years (1 year if the buyer is a company) from the date of purchase. Car Components / Drive Design Italia protects the original owner: When requesting warranty intervention, it is essential to provide the document proving the date of purchase (invoice, receipt, etc.). Please have it available when contacting us..
Warranty limitations
Car Components / Drive Design Italia's liability is limited to the repair or replacement, at our option, of any defective product and does not include incidental or consequential damages, so the limitations above may not apply. This warranty does not include:
1. products without legitimate proof of purchase
2. products whose identifications or markings have been removed, altered, cancelled or made illegible
3. damage caused by abuse or improper use, incorrect assembly, incorrect or insufficient maintenance, accidents, impacts, corrosion, use of aggressive detergents, use with incompatible components, improper repairs, and more generally anything that is not a material or manufacturing defect.
4. UV effects (slight color variations)
5. the effects of saline environment
6. repainted products (even partially)
7. Modified Products
8.Damage caused by shipping (the forwarder is responsible)
Return Authorization - Shipping
Before returning a product to Car Components / Drive Design Italia, as already reported above, it is necessary to request a formal authorization. The cost of shipping to Car Components / Drive Design Italia is at the customer's expense.
For further information on warranty and terms, please contact us at the following addresses:
Car Components by Ricci Valter - Via Santerno 17 - 47034 Forlimpopoli (FC)
email drivedesign@yahoo.it
 
 
 
PRIVACY POLICY - English
 
Data Controller and Reference Legislation
The data controller is Car Components di Ricci Valter, Via Santerno 17, 47034 - Forlimpopoli (FC) Italy; hereinafter “Car Components”, for brevity.
Car Components processes personal data in compliance with the European legislation on the Protection of Personal Data (hereinafter “GDPR”, for brevity). Pursuant to articles 12, 13 and 14 of the GDPR, the Data Controller provides this information on the processing of personal data carried out by it.
Purposes of processing without express consent
All personal information that you provide us without expressing explicit consent, via web or email or otherwise, is optional and the result of your free choice. This information will be processed solely by Car Components for the purposes of: (a) responding to your requests, (b) fulfilling any contractual obligations, (c) pursuing legitimate interests of the Owner [example: defending oneself in legal proceedings], (d) fulfilling legal and tax obligations.
Treatment methods
The data will be processed with the support of paper and computer media. All the data referred to in the subject will be stored at the headquarters in Forlimpopoli (FC), in full compliance with confidentiality, in compliance with current regulations.
The data will be provided only for administrative and accounting purposes.
The provision of the data referred to in point (b) is mandatory, and failure to provide them will make it impossible to carry out commercial relationships.
Your data may be communicated exclusively to the subjects competent for the performance of the services necessary for the correct management of the employment relationship, with a guarantee of protection of the rights of the interested party. Your data will be processed within the company by the Data Controller and the Persons in Charge and may be communicated outside the company to categories of subjects that the undersigned uses for the performance of its commercial activity such as professional firms, accounting data processing companies, consulting companies, couriers and freight forwarders, credit institutions, credit recovery and protection companies.
The undersigned will ensure that the third parties indicated above guarantee maximum confidentiality and that the data is processed only for the purposes indicated above.
Period of retention of personal data
Car Components will retain personal data for the period necessary and sufficient for the declared purposes or provided by legal and tax regulations or until the interested party requests their cancellation (see also Rights of the Interested Party).
Rights of the interested party
The natural person to whom the data refers (“interested party”) has the following rights:
- revoke your consent to the Data Controller at any time if there are no other legal bases that oblige us to keep the data: for example, data necessary for the execution of our contractual or regulatory or tax obligation
- lodge a complaint with the Supervisory Authority (Guarantor),
- ask the Data Controller for access to the data to verify its accuracy and possibly request its correction,
- ask the Data Controller for the portability of your data in an intelligible format (.csv),
- ask the Data Controller to delete your personal data if there are no other legal bases that - oblige us to keep the data: for example data necessary for the execution of our contractual or regulatory or tax obligation
Categories of personal data
Unless otherwise freely provided by the interested party, Car Components processes only “common” personal data. The systematic and continuous processing of “special data” (i.e.: sensitive, medical, judicial, etc.) is excluded.
Sources of personal data
Car Components may receive your personal data from you by your free choice (via email, website, telephone, fax, etc.) or from public sources (public registers, social networks, etc.). Whatever the source, Car Components will not process the personal data of natural persons for promotional or commercial purposes without their explicit consent.
Contact / Questions
contact the Data Controller to exercise your rights or to ask for clarifications by registered mail to the address Car Components di Ricci Valter, Via Santerno 17, 47034 - Forlimpopoli (FC) or by email drivedesign@yahoo.it
 
COOKIE POLICY
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very useful and can be used for a variety of purposes, including allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests, and to compile statistical data about your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' stored only temporarily during a browsing session to allow normal use of the system, deleted from the device when the browser is closed;
b. 'persistent cookies' read only by the Site, saved on the User's computer for a set period and not deleted when the browser is closed. These cookies are used when it is necessary to know who the User is for repeat visits, for example to allow us to store preferences for the next login;
c. 'third party cookies' set by other online services that run content on the page you are viewing, for example, by third party analytics companies, who monitor and analyse access to our website.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove cookies by following the instructions in your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, which pages they visit, when they do so, etc. We use the information for the sole purpose of improving our Site and our services. Google Analytics collects the IP address assigned to you on the date you visit the sites, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
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ENGLISH
 
Terms & Conditions – Privacy Policy - Cookie policy
 
Terms & Conditions
We accept payment at the orders, by bank transfer and Paypal.
Our shipping term is 7 days from the orders/payments.
We send the goods by express couriers and supply the tracking number to the customer by email, the same day of the shipment.
When you pay for the shipment, you are paying for the shipment until your home, without other costs.
But If you are located in a country outside the EU (European Community), in many cases you will be contacted by the courier for the import taxes of your country and the courier commissions of Customs presentation.
For the satisfaction of our customers, we give a great quantities of variants of color and materials, for this all our products are Custom made and cannot be returned for refund or credit.(Italian law about “conditions of sales and returns” please note, you can find the law as "LEGISLATIVE DECREE 21 February 2014, n. 21 – art. 59 letter C.)
We accept to refund only if we made an error in processing the order and it is returned within 7 business days of customer receipt as per tracking records. All the costs of shipments and/or Customs are of the customer. Contact us before to return products and wait for our email / fax of authorization. We refund the cost of the products only and by bank transfer, within 5 days. Please let us know your bank details in the documentation sent to us.
 
Privacy Policy
Information provided by customer is considered confidential and used for internal and law purposes only.
Limited Warranty
The warranty on our products remains in effect for 2 years (1 year if the buyer is a company) from the date of the first consumer purchase. CARCOMPONENTS DI RICCI VALTER protects the original owner: The original, dated bill of sale is required whenever warranty service is required. Please have this available before making contact..
Limitations of Warranties
CARCOMPONENTS DI RICCI VALTER company liability is limited to the repair or replacement at our option, of any defective product and shall not include incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty does not cover:
1.products without a legitimate dated proof of purchase
2.products whose identification markings have been removed, altered, defaced or made unreadable
3.damage caused by abuse or misuse, improper assembly, improper or insufficient maintenance, accidents, impacts, corrosion, aggressive cleaners, use with non-compatible components, improper repairs, and more generally anything which is not a material or manufacturing defect.
4.UV rays effects (colors fading)
5.the effects of saline environment
6.re-painted products (also partially)
7.products modified in any way
8.shipping damage (the forwarder is responsible)
Return Authorization – Shipments
If you need to return a product to CARCOMPONENTS DI RICCI VALTER company, you need first to request a formal Return Authorization. The shipping cost to CARCOMPONENTS DI RICCI VALTER Company are at customers charges.
For more information on warranties not covered here, please contact us at the addres drivedesign@yahoo.it
COOKIES POLICY
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
Email: carcomponents@iol.it
The Cookies We Set
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; addthis, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Email: drivedesign@yahoo.it